FAQ

What is P-dit’s return policy?

P-dit’s return policy has a standard return policy of 14 days from the date of purchase, with items eligible for a full refund with a receipt. To avoid return item broken, please carefully put the item in the original shipping box and during the return process once the unexpected broken found might affect your refund.

P-dit guarantees our product quality with a well-packed design to ensure safety on arrival, and we inspect carefully the product before delivery. For all the accidents and damage from us, we will please to fully respond to make customers the most satisfaction and according to our Terms and Conditions, all defects must be reported within 7 days to be able to claim them.We also kindly urge our dear customers once you get our products, please immediately check any broken or damage to avoid future argument & refund concern. 

How do I return a P-dit order?

If you need to return or exchange your purchase, please contact us first for further instructions.

Email: info@p-dit.nl

How do I get the free shipping?

Shipping is flat rate

  • the Netherlands  6.75 euro
  • Germany and Belguim 9.50 euro
  • United States and Canada 35 euro

and shipping is free on order of 75 euro or more only inside the Netherlands.

Can I ship my order internationally?

We currently offer shipping only within the Netherlands, Belgium, Germany, United States and Canada any addresses. We do not offer international shipping.

When will my order be shipped and how long will it take my item to arrive?

Orders are usually processed within 2-5 business days unless otherwise stated in the product description or in your confirmation email and once your order is shipped, you will receive an e-mail with tracking information to the e-mail address linked to your purchase.

And for the order outside of the Netherlands might take longer time.

Where is my refund?

After we receive and process your return, we will send you a confirmation email and issue a refund to your original form of the payment within 15 days.

Which payment methods do you accept?

We accept the following payment methods:

  • Credit Cards: Visa and Master Card
  • Ideal
  • Paypal
  • Klarna Pay later

Company details

KvK-Number:  72531878

BTW Number: NL002483801B96

IBAN: NL91 BUNQ 2208 5629 09

SWIFT code: BUNQNL24

Email: Info@p-dit.nl

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