The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade.

FAQ

Company details

KvK-Number:  72531878

BTW Number: NL002483801B96

IBAN: NL91 BUNQ 2208 5629 09

SWIFT code: BUNQNL24

Email: Info@p-dit.nl

What is P-dit’s return policy?

P-dit’s return policy has a standard return policy of 14 days from the date of purchase, with items eligible for a full refund with a receipt. To avoid return item broken, please carefully put the item in the original shipping box and during the return process once the unexpected broken found might affect your refund.

P-dit guarantees our product quality with a well-packed design to ensure safety on arrival, and we inspect carefully the product before delivery. For all the accidents and damage from us, we will please to fully respond to make customers the most satisfaction and according to our Terms and Conditions, all defects must be reported within 7 days to be able to claim them. We also kindly urge our dear customers once you get our products, please immediately check any broken or damage to avoid future argument & refund concern. 

How do I return a P-dit order?

With P-Dit you have no less than 14 days to return unused items. And you can receive the purchase amount back via the payment method with which you paid
(return costs: € 6.95)

If you need to return or exchange your purchase, please contact us first for further instructions.

Email: info@p-dit.nl

Where is my refund?

After we receive and process your return, we will send you a confirmation email and issue a refund to your original form of the payment within 15 days.

How do I get the free shipping?

Shipping is a flat rate:

  • the Netherlands  6.75 euro
  • Germany and Belgium 9.50 euro
  • United kingdom 15 euro
  • The United States and Canada 35 euro

Free Shipping:

  • The Netherlands on orders of 50 euro or more
  • Germany and Belgium on orders of 75 euro or more
  • United kingdom on orders of 100 euro or more
  • The United States and Canada on orders of 200 euro or more

Can I ship my order internationally?

We currently offer shipping only within the Netherlands, Belgium, Germany, United Kingdom, the United States, and Canada any addresses. We do not offer international shipping.

When will my order be shipped and how long will it take my item to arrive?

Orders are usually processed within 2-5 business days unless otherwise stated in the product description or in your confirmation email and once your order is shipped, you will receive an e-mail with tracking information to the e-mail address linked to your purchase.

And for the order outside of the Netherlands might take a longer time.

Which payment methods do you accept?

We accept the following payment methods:

  • Credit Cards: Visa and Master Card
  • Ideal
  • Apple Pay

For B2B

For B2B please contact:  patta@p-dit.nl

Send us an email